by admin | Apr 10, 2017 | DTI Updates, Headlines, National News
With high regard for consumers, the Department of Trade and Industry (DTI) commits in providing the consuming public with a prompt and efficient resolution of their complaints.
The DTI-Fair Trade Enforcement Bureau (FTEB) reported that from January to February this year, the department received 1,460 complaints — all of which fully settled.
Of the 1,460 complaints, 337 were dismissed, 274 were archived, 269 were endorsed to other government agencies, 53 were escalated to adjudication, and 527 were resolved early through mediation.
DTI-FTEB Director-in-Charge Ferdinand Manfoste noted that 98.67 percent of those complaints resolved early through
mediation were acted on within 10 working days only.
“The DTI is highly committed to working on a complaint on time and efficiently. To do this, we firmly adhere to our Department Administrative Order [DAO] No. 13-02, Series of 2013,” Manfoste stressed. Section 4 of Rules II and III of the said DAO states that resolution of complaints falling under the DTI’s jurisdiction shall not exceed 10 working days by mediation while 20 working days by adjudication.
Manfoste also pointed out that there were 269 complaints endorsed to other government agencies because those did not fall under the jurisdiction of the DTI. He assured, though, that these were given with necessary actions by the lawful agencies.
Meanwhile, the director-in-charge explained that 53 complaints were escalated to adjudication because some complainants and respondents failed to reach an agreement during the mediation stage.
But Manfoste ensures that, as much as possible, complaints are amicably settled during mediation stage to save both parties’ time and expenses.
One consumer, who asked for help regarding his request for a refund from a company, thanked the department and said, “I hope you will continue exercising your function to protect consumers like me.”
For more information on the services of the DTI, log-on to http://www.dti.gov.ph
by admin | Apr 7, 2017 | DTI Updates, Local News / Bohol Balita
DTI Bohol and Negosyo Center Bohol conducted a Business and Consumer Education Seminar last March 30, 2017 at Bohol Investment Promotion Center. It is part of DTIs advocacy for business and consumer protection and is aimed at increasing public awareness about consumer rights and responsibilities and other trade and industry laws.
The seminar was held at the Mezzanine Floor of the Bohol Investment Promotion Center, Tagbilaran City.
Mr. Miguel Abuyabor of DTI Bohol was the resource person.
by admin | Apr 7, 2017 | DTI Updates, Headlines, Local News / Bohol Balita
March 17, 2017 – Negosyo Center Bohol, in partnership with the Bohol Investment Promotion Center conducted an Orientation on Setting Up a Café Business intended for entrepreneurs and public enterprises who want to venture into the coffee shop business.
The seminar is one of the many entrepreneurship ideas for Bohol that have big potential for growth. Coffee shops are considered as tourist destinations with their unique ambiance, added menu and homey atmosphere.
The orientation was held at the Atty. Juanito Cambangay Conference Room, PPDO, Tagbilaran City. Mr. Paolo Rigotti, known café business enthusiast and entrepreneur was the resource speaker.
(photo: Mr. Paolo Rigotti, Resource Speaker)
Participants with Ms. Maria Fe Dominise, BIPC Head, Claire Apale, Negosyo Center Bohol Jr Business Counselor and Mr. Paolo Rigotti, Resource Person
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by admin | Apr 7, 2017 | DTI Updates, Local News / Bohol Balita, Negosyo Center Updates
The Bohol Investment Promotions Center and Negosyo Center Bohol jointly conducted a Pricing and Costing Seminar for micro, small and medium entrepreneurs last March 15, 2017 at Panda Tea Garden Suites, Tagbilaran City.
The activity is the first among the series of capability building initiatives of BIPC for its its Basic Entrepreneurship for Sustainable Transformation (B.E.S.T. Series. Thirty (30) MSMEs attended the said seminar and were very thankful for the opportunity given to them.
(for training/seminar schedules, please visit us at the Ground Floor, New Capitol Building, Marapao Street, Tagbilaran City)
(photo: the active participants together with Ms. Maria Fe “Ynday” Dominise, BIPC Head, Claire Apale, Jr. Business Counselor of Negosyo Center Bohol and Mr. Jess Bernasor, Resource Speaker)
by admin | Apr 7, 2017 | DTI Updates, National News, Tech Talk
QBO Innovation Hub, an established partnership between the public and private sector including the Department of Trade and Industry (DTI), Department of Science and Technology (DOST), IdeaSpace Foundation, and J.P. Morgan, opened its startup enablement programs to help speed up growth and learning for Philippine startups and entrepreneurs.
“We are excited to create success stories that will inspire Filipinos to start their own companies instead of pursuing opportunities overseas,” said QBO and IdeaSpace President Butch Meily. QBO will start offering programs and services to startups including access to QBO’s networking events such as classes, workshops, mentorship, feedback sessions, and use of its co-working space.
Available services also include professional consultations on legal, accounting, marketing and design, corporate and government partner resources referrals, incorporation assistance, business registration, intellectual property filing, and investors and potential partners pitching.
“DTI hopes that with our partners from industry, academe, and other government agencies such as DOST and DICT, our initiatives will help advance the development of our local startup ecosystem and increase the number of high-growth oriented enterprises that will bring the Philippine brand in a global scale,” emphasized DTI Trade and Investments Promotions Group Undersecretary Nora K. Terrado.
Through QBO, startups will also have an opportunity to join J.P. Morgan’s Incubation Program, a stage agnostic module that will be available to select and high-potential startups all year round. It initially plans to enroll 15 startups by the end of 2017.
“As one of the world’s leading financial institutions, J.P. Morgan celebrates new ideas and we are committed to supporting entrepreneurs in the country, especially those with underserved backgrounds. Engaging with Micro, Small and Medium Enterprises (MSMEs) at their early stages is critical and we are excited about the tremendous opportunities they will bring to developing sectors and generating jobs, which are both vital in promoting prosperous and thriving communities,” said Roberto L. Panlilio, Senior Country Officer, J.P. Morgan Philippines.
To avail the said services, startups need to have an initial interview with the QBO team and undergo initial assessment. Through this, a customized plan will be designed to match with the resources needed by the startup. QBO launches hub for startup programs 2| P a g e QBO was launched in 2016 with DTI Secretary Ramon Lopez and PLDT Group Chair Manny V. Pangilinan. It aims to link innovators, explorers, investors, academic institutions, start-up mentors, funders and enablers as well as a broad spectrum of partners and stakeholders from both public and private sectors to convene in constructive interaction.
“The Philippine startup ecosystem is growing incredibly quickly, fueled by a young population engaged in the internet and digital, and more importantly, by entrepreneurs that demonstrate incredible determination and commitment.
By continuing to develop ideas into innovative products and technologies, startups can evolve to become great companies that positively impact the future of the Philippines” said DOST
Undersecretary for Research and Development, Dr. Rowena Cristina L. Guevara. QBO is the first innovation hub in the country, pioneering the first public-private effort to establish an innovation ecosystem in the Philippines following success stories of Silicon Valley in the United States, BLK 71 in Singapore, and MaGIC in Malaysia.
by admin | Apr 7, 2017 | DTI Updates, Photo Story
AEMs, ABE AGREE ON LIBERALIZING REGIONAL TRADE. The ASEAN Economic Ministers (AEM) led by Chair and Department of Trade and Industry (DTI) Secretary Ramon Lopez (right) met recently (6 April) with Prime Minister Shinzo Abe (center) and Ministry of Economy, Trade and Industry (METI) Minister Hiroshige Seko (left) during the AEM Roadshow in Japan to discuss the initiatives of ASEAN, Philippines, and Japan to stimulate continuing globalization and freer trade by limiting protectionism in fiscal policies. Secretary Lopez, along with the other ASEAN Economic Ministers, also pushed for liberal regional trade through the Regional Comprehensive Economic Partnership (RCEP) to spur a more competitive market for consumers. During the discussion, Lopez extended President Duterte’s well wishes to PM Abe who was warmly welcomed by the Filipinos and President Duterte in Davao last January. The vibrant and continuing dialogue of ASEAN and the Philippines with Japan signals a good indication for the recognition for the RCEP. The ASEAN Economic Ministers will continue their discussions with Japan today (7 April) on trade and investment cooperation.
